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THERMAL DRIP — SHIPPING POLICY
Thank you for shopping with Thermal Drip. Below you’ll find all the details on how and when your order will be delivered.
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All orders are processed within 1–3 business days.
Once your order is packed and shipped, you will receive a tracking link via email.
Processing times are separate from shipping times.
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Shipping Rates & Delivery Times (Australia)
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We ship using Standard Shipping via our fulfillment partners.
Standard Shipping
-
Delivery Time: 3–6 business days
-
Cost:
-
AUD $9.85 for the first item
-
AUD $2.14 for all additional items in the same order
Shipping times are estimates and may vary due to carrier delays, public holidays, or high‑volume periods.
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Once your order has shipped, you will receive an email containing your tracking number.
Tracking updates may take up to 24–48 hours to appear.
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If your order contains multiple items, they may be shipped separately depending on stock availability or production times.
You will receive tracking information for each shipment.
No additional shipping fees will be charged beyond the rates listed above.
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Incorrect or Missing Information
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Please ensure your shipping address is correct at checkout.
Thermal Drip is not responsible for:
- Delays caused by incorrect addresses
- Re‑shipping fees for returned packages due to incorrect or incomplete addresses
If you need to update your address, contact us as soon as possible at:
customerservice@thermaldrip.com
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If your package appears delayed or lost:
- Check your tracking link for carrier updates
- Contact the carrier directly for the most current information
- If you still need help, email us at customerservice@thermaldrip.com
We will do everything we can to assist, but cannot guarantee delivery dates once the package is with the carrier.
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At this time, Thermal Drip ships within Australia only.
If international shipping becomes available, this page will be updated.
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a {
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color: #464feb;
}
tr th, tr td {
border: 1px solid #e6e6e6;
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tr th {
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a {
text-decoration: none;
color: #464feb;
}
tr th, tr td {
border: 1px solid #e6e6e6;
}
tr th {
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If you have any questions about shipping, delivery times, or tracking, contact us anytime:
customerservice@thermaldrip.com
We’re here to help — whether you’re locked in, or AFK
